Are we trying to change the db password or the aradmin password?

Howard

On Thu, Jul 2, 2009 at 3:06 PM, osvaldo jimenez <[email protected]> wrote:

> ** Hi Ray T,
> Try to change the password in DB, for ARAdmin the default password is
> AR#Admin# then edit the ar.conf file, find a line that begins with
> DB-Password if this line exists comment it (#) or delete it
>
> Be careful with capital and small letters
>
> Cheers!
>
> -Valo
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> 2009/7/2 Ray T. <[email protected]>
>
> Hi all, I am trying to setup an instance of Remedy that is a copy of
>> the production. I copied the file system and had the oracle database
>> copied as well, and then made changes as necessary, but I hit a wall.
>>
>> unfortunately, the aradmin password was changed in the copied
>> database. When the new instance of Remedy starts and tries to connect
>> to the copied database, it of course tries to use the aradmin password
>> from production and it fails to connect. I don't know the password for
>> aradmin user in production database (don't ask).
>>
>> How can I tell Remedy, when it's not running, to use a certain
>> password for aradmin? I thought the password was encrypted in ar.conf,
>> but I don't see it there. Not that it would help, because it would be
>> in encrypted form. Where does Remedy store aradmin password? Can't be
>> in the database.
>>
>> Other than doing an "upgrade" install of AR Server on the copied
>> instance, what option do I have?
>>
>> I hesitate to change the password in prod and then copy
>> ar.conf...because I suspect that some external stuff may be tapping
>> into the database there using aradmin account.
>>
>> TIA.
>>
>>
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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