Howard:
Good money + a job you love = the same job + good money + a glass of margarita
A job you do because it pays + good money = good money - the job +/-
retirement + buckets of margarita
A job you do because it pays + old age + enough nest egg = enough money +
retirement - the job + your daily dose of fiber drink, any flavor
A job you do because it pays + you can't deal with ITSM at 7+ any more = fuzz
factor * (your remedy job) + your retirement plan / nightmares + {dilemma: to
spend or not to spend on Margarita}
A job you do because it pays + collective wall street greed = (plenty of
headache) ^ uncertainty + (your remedy job)^(1/100) +/- retirement + as many
glasses of water as you want
--- On Thu, 7/2/09, Howard Richter <[email protected]> wrote:
> From: Howard Richter <[email protected]>
> Subject: Re: How do I Change the ARAdmin password Remedy uses Without having
> Remedy up
> To: [email protected]
> Date: Thursday, July 2, 2009, 3:16 PM
> **
> I thought Doug retired with his millions of dollars he
> gets from BMC.
>
> Howard
>
>
> On Thu, Jul 2, 2009 at 3:11 PM,
> Warren Baltimore <[email protected]>
> wrote:
>
> **
> Hmmmm.....
>
> I'm not sure we should trust this Doug Mueller
> guy....
>
> I mean, really? What kind of Remedy work has he ever
> done?
>
> :-p
>
> Always good to see you on the list Doug!
>
>
>
>
>
> On Thu, Jul 2, 2009 at 1:24 PM,
> Mueller, Doug <[email protected]>
> wrote:
>
> Ray,
>
> The information folks have given you is almost correct.
>
> 1) You are indeed going to need to edit the file ar.conf.
> Specifically the
>
> line Db-password:
>
> You will notice that it is an encrypted string. You
> will type in the
> CLEAR TEXT password.
>
> 2) Start the AR System server. It will recognize that the
> value for
> Db-password is not encrypted and will try and use the
> value that is there
>
> as it is for the password.
>
> Since you have put in the correct password, all is OK.
>
> So, far, everything is correct with the advice you were
> given.
>
> Now is where there is another step....
>
> 3) The AR System server will not do anything to that
> password in the file. So,
>
> the ar.conf file has a clear text password in it.
>
> You want to IMMEDIATELY go into the Server Information
> screens and change
> the password through the AR System to something new.
> This will get an
> encrypted version of the new password in the file.
>
>
> If you really want it to be the same password, you can
> simply specify the
> same password as the new password (most DBs will allow
> this). If there is
> a problem, just change it to something else, then change
> it back.
>
>
>
> So, the information about how to get going is correct, you
> just need the final
> step of changing the password through the AR System
> configuration interface to
> get the password in ar.conf encrypted.
>
>
> Doug Mueller
>
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]]
> On Behalf Of Lyle Taylor
> Sent: Thursday, July 02, 2009 10:19 AM
>
> To: [email protected]
> Subject: Re: How do I Change the ARAdmin password Remedy
> uses Without having Remedy up
>
> I've heard (but never tried) that you can put the
> unencrypted password in ar.conf, and the AR server will
> catch it, encrypt it and use that from then on. That
> probably won't change the database password, but, if
> that works, you would be able to at least put your new
> password in and have it use it. The line you're
> looking for in ar.conf is "Db-password:"
>
>
> Good luck,
> Lyle
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]]
> On Behalf Of Ray T.
>
> Sent: Thursday, July 02, 2009 11:14 AM
> To: [email protected]
> Subject: Re: How do I Change the ARAdmin password Remedy
> uses Without having Remedy up
>
> My environment is ARS 6.3 p20, Oracle 9.0.2.8.
>
>
> On Thu, Jul 2, 2009 at 1:10 PM, Ray T.<[email protected]>
> wrote:
> > Hi all, I am trying to setup an instance of Remedy
> that is a copy of
> > the production. I copied the file system and had the
> oracle database
>
> > copied as well, and then made changes as necessary,
> but I hit a wall.
> >
> > unfortunately, the aradmin password was changed in the
> copied
> > database. When the new instance of Remedy starts and
> tries to connect
>
> > to the copied database, it of course tries to use the
> aradmin password
> > from production and it fails to connect. I don't
> know the password for
> > aradmin user in production database (don't ask).
>
> >
> > How can I tell Remedy, when it's not running, to
> use a certain
> > password for aradmin? I thought the password was
> encrypted in ar.conf,
> > but I don't see it there. Not that it would help,
> because it would be
>
> > in encrypted form. Where does Remedy store aradmin
> password? Can't be
> > in the database.
> >
> > Other than doing an "upgrade" install of AR
> Server on the copied
> > instance, what option do I have?
>
> >
> > I hesitate to change the password in prod and then
> copy
> > ar.conf...because I suspect that some external stuff
> may be tapping
> > into the database there using aradmin account.
> >
> > TIA.
>
> >
>
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>
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
> _Platinum Sponsor: [email protected]
> ARSlist: "Where the Answers Are"_
>
>
>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = [email protected]
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
>
> _Platinum Sponsor: [email protected] ARSlist:
> "Where the Answers Are"_
>
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