Kinetic Request -- is ideally suited for this.
Here is an example page: (yes - it is Kinetic Request itself)
http://www.kineticdata.com/AboutUs/RequestInformation.html
(
The above: looks nothing like Remedy
Looks like our normal web site
Is powered by Kinetic Request -- which runs on ARS see:
http://tinyurl.com/nb78aa
)
So - the point:
You can have secure / nice looking / simple interfaces / that are
natural to the user -- yet leverage all the power of ARS for handling
the request once it is submitted.
-John
On Jul 17, 2009, at 1:45 PM, Andrew Fremont wrote:
** Hi,
Our AR server for an internal application is in the corporation
network which is only accessible to users inside company network.
And for the security reasons, this AR server must be in the protected
network.
1.We're considering to send out and email with URL to guest users who
do not have registry entries in AR User form.
2.Guest users then could response by:
a. Open the form via the URL
b Fill in information and submit the entry
The challenge is how to expose the necessary UI/forms to these guest
users.
Any suggestion?
Thanks
Andrew
--
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John David Sundberg
235 East 6th Street, Suite 400B
St. Paul, MN 55101
(651) 556-0930-work
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[email protected]
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