Hello Andrey, Set up a flag that gets updated with a direct SQL with the LoginID of the person who first opened the ticket, the moment the first person opens the ticket for editing, and display a warning that the ticket is being edited by another user if some other user opens the same ticket..
Reset this flag to null the moment the first user closes or saves the ticket. That may be the quickest and dirtiest way of doing it. Joe ________________________________ From: Andrey <lice...@gmail.com> To: arslist@ARSLIST.ORG Sent: Wednesday, July 29, 2009 9:32:44 AM Subject: Blocking request for editing by another user Hi list How can I avoid simultaneous editing of the request by different users? Thank for advice _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"