Misi has something as well.
http://www.rrr.se/en/products/rrrlock.html
There's a flowchart there that will give you the general idea.
Thad Esser
Remedy Developer
"Did you ever wonder why we had to run for shelter when the promise of a
brave new world unfurled beneath a clear blue sky?" - Pink Floyd
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|Joe DeSouza <[email protected]>
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|[email protected]
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|07/29/2009 08:14 AM
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|Re: Blocking request for editing by another user
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|"Action Request System discussion list(ARSList)" <[email protected]>
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Hello Andrey,
Set up a flag that gets updated with a direct SQL with the LoginID of the
person who first opened the ticket, the moment the first person opens the
ticket for editing, and display a warning that the ticket is being edited
by another user if some other user opens the same ticket..
Reset this flag to null the moment the first user closes or saves the
ticket.
That may be the quickest and dirtiest way of doing it.
Joe
From: Andrey <[email protected]>
To: [email protected]
Sent: Wednesday, July 29, 2009 9:32:44 AM
Subject: Blocking request for editing by another user
Hi list
How can I avoid simultaneous editing of the request by different users?
Thank for advice
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