After flushing the cache you restart Tomcat (or whatever web server you are using if not Tomcat) to run the prefetch. The mid-tier logs will indicate a Start and Finish of the prefetch. If you are prefetching most of ITSM 7, it will take about 30 minutes. Subsequent to a complete prefetch, other restarts of Tomcat will read the prefetch data in from cache file in about 1 minute.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, August 04, 2009 12:40 PM To: arslist@ARSLIST.ORG Subject: Pre-fetch Configuration ** Hi All - I am trying to setup my pre-fetch for Mid Tier but it doesn't seem to be doing anything. On the Mid Tier Config / Cache Setting page I have (where ... is other form names) <?xml version="1.0" encoding="UTF-8"?> <midtier-prefetch-config xmlns="http://www.bmc.com/remedy/midtier/midtier";> <prefetch-user> <user-name>appadmin</user-name> <locale>en_US</locale> <prefetch-server> <server-name>ssoremdev1v</server-name> <prefetch-form> <form-name>AP:Alternate </form-name> </prefetch-form> ... <prefetch-form> <form-name>Home Page</form-name> </prefetch-form> .... </prefetch-server> </prefetch-user> </midtier-prefetch-config> Yet, when I press the Flush Cache button and then log onto the server the system still has to load each page. What am I missing? Thanks! ARS/Midtier 7.1 p 6 ITSM 7.0.3 p 9 Windows IIS / Tomcat MS SQL 2005 ________________________________ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst cparge...@lhs.org <mailto:cparge...@lhs.org> 1120 Building tel: 503-415-5149 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
