Hi Christie,
You should restart the web server after defining your pre-fetch list. The forms defined, are loaded into memory whenever the web server is restarted. When to "Flush" the cache, those forms are also flushed from memory, and will not be reloaded until the web server is restarted. Also, depending on how many forms you have defined and how much available memory you have on the server, the cache may be written to disk. HTH Leonard Neely Column Technologies From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, August 04, 2009 10:40 AM To: [email protected] Subject: Pre-fetch Configuration ** Hi All - I am trying to setup my pre-fetch for Mid Tier but it doesn't seem to be doing anything. On the Mid Tier Config / Cache Setting page I have (where ... is other form names) <?xml version="1.0" encoding="UTF-8"?> <midtier-prefetch-config xmlns=" <http://www.bmc.com/remedy/midtier/midtier> http://www.bmc.com/remedy/midtier/midtier";> <prefetch-user> <user-name>appadmin</user-name> <locale>en_US</locale> <prefetch-server> <server-name>ssoremdev1v</server-name> <prefetch-form> <form-name>AP:Alternate </form-name> </prefetch-form> ... <prefetch-form> <form-name>Home Page</form-name> </prefetch-form> .... </prefetch-server> </prefetch-user> </midtier-prefetch-config> Yet, when I press the Flush Cache button and then log onto the server the system still has to load each page. What am I missing? Thanks! ARS/Midtier 7.1 p 6 ITSM 7.0.3 p 9 Windows IIS / Tomcat MS SQL 2005 _____ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst [email protected] <mailto:[email protected]> 1120 Building tel: 503-415-5149 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
