Hi Christie
Have you restarted Tomcat after flushing the cache? If you restart Tomcat and run performance monitor, you should see a high level of activity for a few minutes while the cache is rebuilt. If you do not restart Tomcat, the chache for each form is only built when it is accessed for the first time (the same as if you have no prefetch configured). HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email <mailto:[email protected]> [email protected] web <http://www.westoverconsulting.co.uk/> http://www.westoverconsulting.co.uk _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pargeter, Christie :CO IS Sent: Tuesday, August 04, 2009 6:40 PM To: [email protected] Subject: Pre-fetch Configuration Hi All - I am trying to setup my pre-fetch for Mid Tier but it doesn't seem to be doing anything. On the Mid Tier Config / Cache Setting page I have (where ... is other form names) <?xml version="1.0" encoding="UTF-8"?> <midtier-prefetch-config xmlns=" <http://www.bmc.com/remedy/midtier/midtier> http://www.bmc.com/remedy/midtier/midtier";> <prefetch-user> <user-name>appadmin</user-name> <locale>en_US</locale> <prefetch-server> <server-name>ssoremdev1v</server-name> <prefetch-form> <form-name>AP:Alternate </form-name> </prefetch-form> ... <prefetch-form> <form-name>Home Page</form-name> </prefetch-form> .... </prefetch-server> </prefetch-user> </midtier-prefetch-config> Yet, when I press the Flush Cache button and then log onto the server the system still has to load each page. What am I missing? Thanks! ARS/Midtier 7.1 p 6 ITSM 7.0.3 p 9 Windows IIS / Tomcat MS SQL 2005 _____ Christie Pargeter Legacy Health IS - Programming SR Technical Analyst <mailto:[email protected]> [email protected] 1120 Building tel: 503-415-5149 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
