Anne, This kind of functionality is built-into our ESS @ Work solution. Our Configuration Data Management (CDM) application allows our Administrators to synchronize environments without the fear of losing precious data. You can easily compare data between servers and then transfer as required, we do data integrity checks and track updates via a Change Log. This is not a bolt-on application for ESS, it is built-in. Also note that there is no additional cost for ESS @ Work on a test or development server adding additional value to an already mature and proven enterprise solution. In case you are interested in "how this works": http://www.buoyantsolutions.net/ESS_Info/ESS%20Configuration%20Data%20Manage ment%20Guide.pdf Contact me off-list if you'd like to schedule a demonstration or visit our website. Regards...Gidd
_____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramey, Anne Sent: Tuesday, August 11, 2009 6:46 AM To: [email protected] Subject: syncing environments ** We are at the point where we need to sync the data from our production system back into out test system--primarily for performance testing at this point. The problem is how to accomplish this. Last time we did this, we copied the DB over.and ended up with a lot of trouble. We had to re-install EIE three times to get it working on test again. What is the best way to get the data over from Production without breaking test? Remedy 7.1, ITSM 7.0.3, EIE, Config Disc. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

