Has anyone done this with eie and ITSM and been successful? Anne Ramey Remedy System Administrator State of North Carolina Office of Information Technology Services (ITS) Service Delivery Division ITSM & ITAM Services Office (919) 754-6521 Home Office (919) 842-5420 ITS Service Desk : (919) 754-6000 or (800) 722-3946 [email protected]<mailto:[email protected]> http://its.state.nc.us<http://its.state.nc.us/>
RHCE, ITIL Foundation *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Roger Justice Sent: Tuesday, August 11, 2009 9:58 AM To: [email protected] Subject: Re: syncing environments ** The best way is what you had probelms with DB restore. The Migrator will provide a way to transfer the underlieing data or you can do a lot of exports/imports. Some others may have additional methods. -----Original Message----- From: Ramey, Anne <[email protected]> To: [email protected] Sent: Tue, Aug 11, 2009 9:46 am Subject: syncing environments ** We are at the point where we need to sync the data from our production system back into out test system--primarily for performance testing at this point. The problem is how to accomplish this. Last time we did this, we copied the DB over…and ended up with a lot of trouble. We had to re-install EIE three times to get it working on test again. What is the best way to get the data over from Production without breaking test? Remedy 7.1, ITSM 7.0.3, EIE, Config Disc. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. _Platinum Sponsor: [email protected]<mailto:[email protected]> ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
