One of the reasons you might be having this problem is that you are not using the same server name via the client as is configured in the Mid-Tier. For Flashboards the two names have to be the same. If you do not know what name the Mid-Tier is using, just create a char field and then do a Set Fields of the flashboard field to this field, this will give you the name that Flashboards expects you to connect with. This especially happens if you are connecting with load balanced servers. It would help to know what error message you get if any. Generally if there is a problem with the server names you will get a message something like Server[Servername] is not configured in the Server List. thanks shafqat
--- On Fri, 8/14/09, Daniel Thomas <[email protected]> wrote: From: Daniel Thomas <[email protected]> Subject: Re: Flashboards issue in client, not web To: [email protected] Date: Friday, August 14, 2009, 2:45 PM ** Lyle, Hi, We are havin the same issue here. I have a similar env, have you resolved this issue yet? Dan T From: Lyle Taylor <[email protected]> To: [email protected] Sent: Wednesday, August 12, 2009 4:53:06 PM Subject: Re: Flashboards issue in client, not web ** One thing to check is to make sure that you have the Default Web Path set in the AR System Administration Console (Advanced tab). If that’s not set, it doesn’t know where the mid tier is and can’t render the flashboards (it uses the mid tier to render flashboards). The value should look something like this: http://mid_tier_server/arsys Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Mark Lev Sent: Wednesday, August 12, 2009 2:47 PM To: [email protected] Subject: Flashboards issue in client, not web ** Hi, Flashboards is working fine in Mid-Tier but will not work on client. I thought I saw something on this a while back, but cannot find. If anyone has any ideas, it would be appreciated. ARS 7.1 ITSM 7.0.3 Windows Server SQL Server Windows Vista on Desktop Thanks, Mark _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message._Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
