Hello all, After following the documents to configure remedy email outbox, and testing it , I got the following error in the email error log.
-------------------------------------------------------------------------------------------------------------------------------------------------------------- ERROR (90): Cannot establish a network connection to the AR System server; ONC/RPC program not registered DORRMKI0.dor.revenue.colorado.gov at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source) at com.bmc.arsys.api.ProxyJRpcBase.getRpcClient(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) at com.bmc.arsys.api.DefaultProxyManager.getProxy(Unknown Source) at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser (EmailUtil.java:475) at com.bmc.arsys.emaildaemon.LoggingModule.setUserInfo (LoggingModule.java:753) at com.bmc.arsys.emaildaemon.EmailDaemon.startLoggingModule (EmailDaemon.java:122) at com.bmc.arsys.emaildaemon.EmailDaemon.<init>(EmailDaemon.java:93) at com.bmc.arsys.emaildaemon.EmailDaemon.newInstance(EmailDaemon.java: 158) at com.bmc.arsys.emaildaemon.EmailDaemon.startMonitor (EmailDaemon.java:877) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine (EmailDaemon.java:595) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) ERROR (90): Cannot establish a network connection to the AR System server; ONC/RPC program not registered DORRMKI0.dor.revenue.colorado.gov at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source) at com.bmc.arsys.api.ProxyJRpcBase.getRpcClient(Unknown Source) at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) at com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) at com.bmc.arsys.api.DefaultProxyManager.getProxy(Unknown Source) at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) at com.bmc.arsys.emaildaemon.EmailUtil.createARServerUser (EmailUtil.java:475) at com.bmc.arsys.emaildaemon.EmailDaemon.setUserInfo(EmailDaemon.java: 922) at com.bmc.arsys.emaildaemon.EmailDaemon.executeComandLine (EmailDaemon.java:606) at com.bmc.arsys.emaildaemon.EmailDaemon.main(EmailDaemon.java:316) Exception in thread "Email Daemon" java.lang.NullPointerException at com.bmc.arsys.emaildaemon.LoggingModule.doWork(LoggingModule.java: 98) at com.bmc.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:293) at java.lang.Thread.run(Unknown Source) ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Could anybody tell, what is the cause of this problem ? Please note: I have only configured Remedy Outbox and we are using SMTP for that. I followed the documents accurately but don't know where I am doing wrong ? Please advise. Thanks, Raj _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"