Maybe a network issue, between the arsystem box and mail server.

hbr

On Thu, Aug 20, 2009 at 7:11 PM, Lyle Taylor <[email protected]> wrote:

> **
>
> What changes did you make?  It sounds like it can’t connect to the mail
> server.
>
>
>
> Lyle
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Ravi
> *Sent:* Thursday, August 20, 2009 4:55 PM
> *To:* [email protected]
> *Subject:* Re: Remedy Email Error : Client does not have permissions to
> send as this sender
>
>
>
> **
>
> Thank you for your reply guys.
>
>
>
> After making the necessary changes what you guys suggested, Now i am
> getting different error message.
>
>
>
> com.sun.mail.pop3store protocolconnect
>
> severe: connect failed; nested exception is : java.net.connectexception:
> connection refused: connect
>
> javax.mail.messagingexception connect failed; nested exception is:
> java.net.connectexception: connection refused: connect
>
>
>
> what could be the reason?
>
>
>
> Thanks,
>
> Raj
>
> On Thu, Aug 20, 2009 at 3:58 PM, Lyle Taylor <[email protected]>
> wrote:
>
> It sounds more like you're logging into the mail server with an account
> that's different than what you've specified as the sender e-mail address in
> your mailbox configuration.  For example, if you're logging into an Exchange
> server as "serveraccount", but you've got the From address in Remedy
> configured as "[email protected]", then you're effectively
> trying to send e-mail as a different user than you're logged in as, and the
> mail server needs to be configured so that you have that permission.
>
> Lyle
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Grooms, Frederick W
> Sent: Thursday, August 20, 2009 3:54 PM
> To: [email protected]
>
> Subject: Re: Remedy Email Error : Client does not have permissions to send
> as this sender
>
> I think it means that the login that the Remedy Email Engine uses to login
> to your email server does not have rights to send emails.
>
> Fred
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of Raj
> Sent: Thursday, August 20, 2009 4:50 PM
> To: [email protected]
> Subject: Remedy Email Error : Client does not have permissions to send as
> this sender
>
> Hello All,
>
> I getting the following error :
>
> Client does not have permissions to send as this sender in Remedy
> Email Engine.
>
> Does anybody know, what could be the reason.
>
> Thanks,
>
> Raj
>
>
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = [email protected]
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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