Is that error coming from Tomcat or your browser? That's not a type of error I'd expect Tomcat to return. Silly question: are you sure the Tomcat service is started? You could verify that by going to
http://servername:8080/ If you're using the default Tomcat install, you'll see a Tomcat welcome screen. If you get the same error, the service may not be started correctly. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 12:49 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error http://servername:8080/arsys/home when i try this i am getting error like : " OOPS THIS IS LINK APPEARS TO BE BROKEN" when I try http://webservername/arsys/shared/login.jsp?/arsys/home I get the same error as original error : You are not authorized to view this page .............. On Aug 26, 12:42 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > It almost looks like you may not have the ISAPI redirector configured > properly (or at all). What happens if you go to > > http://servername:8080/arsys/home > > That will send it straight to Tomcat. > > Lyle > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Raj > Sent: Wednesday, August 26, 2009 12:38 PM > To: arsl...@arslist.org > Subject: Re: mid tier error > > Thank you Michael . > > Yes, I am running tomcat on IIS. > > Also, the steps you mentioned, these were already completed. > Still no success. > > Please note : > I am using URLhttp://servername/arsys/home > > still getting the same error. > > On Aug 26, 12:10 pm, Michael Latham <mlatha...@hotmail.com> wrote: > > Sounds like you are accessing a page in a directory that does not have the > > proper permissions applied for the authenticated user that you logged in > > with. Like a user who has public access is trying to access a private > > directory. Directory permissions are always an annoyance when it comes to > > web apps. Give the whole URL and I can probably tell you what is going on. > > Are you using Tomcat per chance? Anyway try this: > > > *Open IIS Manager by typing inetmgr in run dialog box > > > *Right click on your web site directory and select properties > > > *Go to the directory security tab and click on the edit button under the > > anonymous access and authentication section > > > *Check the chekcbox to enable anonymous access or provide the correct > > account name and password > > > Mike Latham - Some Remedy Developer Guy > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > > [mailto:arsl...@arslist.org] On Behalf Of Raj > > Sent: Wednesday, August 26, 2009 1:58 PM > > To: arsl...@arslist.org > > Subject: mid tier error > > > Hello All, > > I am getting the following error message when trying to access remedy > > through web. > > What could be the problem? > > Thanks, > > Raj > > > You are not authorized to view this page > > You do not have permission to view this directory or page using the > > credentials that you supplied. > > ---------------------------------------------------------------------------- > > ---- > > > Please try the following: > > > Contact the Web site administrator if you believe you should be able > > to view this directory or page. > > Click the Refresh button to try again with different credentials. > > HTTP Error 401.1 - Unauthorized: Access is denied due to invalid > > credentials. > > Internet Information Services (IIS) > > > ---------------------------------------------------------------------------- > > ---- > > > Technical Information (for support personnel) > > > Go to Microsoft Product Support Services and perform a title search > > for the words HTTP and 401. > > Open IIS Help, which is accessible in IIS Manager (inetmgr), and > > search for topics titled Authentication, Access Control, and About > > Custom Error Messages. > > > ____________________________________________________________________________ > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"- > > Hide quoted text - > > > - Show quoted text - > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > NOTICE: This email message is for the sole use of the intended recipient(s) > and may contain confidential and privileged information. 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