I don't think so. I think that you're getting those replies from IIS, because Tomcat is probably having issues. If Tomcat were working correctly, you should have been able to get to it on port 8080 (unless you've configured Tomcat to listen on a different port). At this point, I would be inclined to start looking at Tomcat's configuration and log files. The configuration file will confirm what port it's supposed to be listening on. The log files may give you a clue about any errors that it's encountering as it starts up.
Are you using a "standard" Mid Tier installation (where it installs and configures Tomcat and sets up IIS to redirect to it)? If so, look in the following config file: C:\Program Files\Apache Software Foundation\Tomcat 5.5\conf\server.xml Adjust the path accordingly if you have Tomcat installed in a different location. Look for the following line and verify the port number specified: <Connector port="8080" maxHttpHeaderSize="8192" URIEncoding="UTF-8" maxThreads="150" minSpareThreads="25" maxSpareThreads="75" enableLookups="false" redirectPort="8443" acceptCount="100" connectionTimeout="20000" disableUploadTimeout="true" /> Note that we have it set to listen on port 8080. If a different port is listed there, then retry the previous URLs with the port specified: http://servername:port/ http://servername:port/arsys/home If those don't work, then that would seem to confirm that Tomcat is not coming up correctly for some reason. The logs would be in the following directory: C:\Program Files\Apache Software Foundation\Tomcat 5.5\logs Tomcat is probably writing to files either named "stdout.log" and "stderr.log" or "stdout_<datestamp>.log" and "stderr_<datestamp>.log". If the latter, just sort by date and look for the most recent ones. Look first at the stderr one and see if you see any errors besides something like the following: log4j:WARN No appenders could be found for logger (org.apache.catalina.startup.Embedded). log4j:WARN Please initialize the log4j system properly. I think you can probably ignore those. Otherwise, if you look at the stdout file, you should entries relating to it loading the Mid Tier config files, etc. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 1:20 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error Thank you Lyle for your prompt replies. I tried restarting the tomcat service. No success. Still same error. Do i need to check some other configurations through IIS Manager. as the error says : HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials. Internet Information Services (IIS) ================================================================================================================ You are not authorized to view this page You do not have permission to view this directory or page using the credentials that you supplied. -------------------------------------------------------------------------------- Please try the following: Contact the Web site administrator if you believe you should be able to view this directory or page. Click the Refresh button to try again with different credentials. HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials. Internet Information Services (IIS) -------------------------------------------------------------------------------- Technical Information (for support personnel) Go to Microsoft Product Support Services and perform a title search for the words HTTP and 401. Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Authentication, Access Control, and About Custom Error Messages. On Aug 26, 1:14 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > Well, it looks to me like the error is due to a problem with Tomcat and > probably not related to the fact that you are using it with IIS. Have you > tried restarting the Tomcat service? > > Lyle > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Raj > Sent: Wednesday, August 26, 2009 1:05 PM > To: arsl...@arslist.org > Subject: Re: mid tier error > > I tried this test on another mid tier(server 2). > > http://server2name:8080/ getting tomcat is running. > http://server2name/ getting tomcat is running. > so it works with another mid tier url link which is configured with > tomcat and apache. > > but the one which is giving error is configured with tomcat on IIS. > Used to work before.All of sudden today when I tried loggin in, it > gave me error. > > On Aug 26, 1:00 pm, Raj <ravi6...@gmail.com> wrote: > > http://servername:8080/ getting page cannot be displayed. > > > http://servername/ same original error. > > > On Aug 26, 12:55 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > > > > Is that error coming from Tomcat or your browser? That's not a type of > > > error I'd expect Tomcat to return. Silly question: are you sure the > > > Tomcat service is started? You could verify that by going to > > > >http://servername:8080/ > > > > If you're using the default Tomcat install, you'll see a Tomcat welcome > > > screen. If you get the same error, the service may not be started > > > correctly. > > > > Lyle > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:arsl...@arslist.org] On Behalf Of Raj > > > Sent: Wednesday, August 26, 2009 12:49 PM > > > To: arsl...@arslist.org > > > Subject: Re: mid tier error > > > >http://servername:8080/arsys/home > > > when i try this i am getting error like : " OOPS THIS IS LINK APPEARS > > > TO BE BROKEN" > > > > when I tryhttp://webservername/arsys/shared/login.jsp?/arsys/home > > > I get the same error as original error : You are not authorized to > > > view this page .............. > > > > On Aug 26, 12:42 pm, Lyle Taylor <tayl...@ldschurch.org> wrote: > > > > It almost looks like you may not have the ISAPI redirector configured > > > > properly (or at all). What happens if you go to > > > > >http://servername:8080/arsys/home > > > > > That will send it straight to Tomcat. > > > > > Lyle > > > > > -----Original Message----- > > > > From: Action Request System discussion list(ARSList) > > > > [mailto:arsl...@arslist.org] On Behalf Of Raj > > > > Sent: Wednesday, August 26, 2009 12:38 PM > > > > To: arsl...@arslist.org > > > > Subject: Re: mid tier error > > > > > Thank you Michael . > > > > > Yes, I am running tomcat on IIS. > > > > > Also, the steps you mentioned, these were already completed. > > > > Still no success. > > > > > Please note : > > > > I am using URLhttp://servername/arsys/home > > > > > still getting the same error. > > > > > On Aug 26, 12:10 pm, Michael Latham <mlatha...@hotmail.com> wrote: > > > > > Sounds like you are accessing a page in a directory that does not > > > > > have the > > > > > proper permissions applied for the authenticated user that you logged > > > > > in > > > > > with. Like a user who has public access is trying to access a private > > > > > directory. Directory permissions are always an annoyance when it > > > > > comes to > > > > > web apps. Give the whole URL and I can probably tell you what is > > > > > going on. > > > > > Are you using Tomcat per chance? Anyway try this: > > > > > > *Open IIS Manager by typing inetmgr in run dialog box > > > > > > *Right click on your web site directory and select properties > > > > > > *Go to the directory security tab and click on the edit button under > > > > > the > > > > > anonymous access and authentication section > > > > > > *Check the chekcbox to enable anonymous access or provide the correct > > > > > account name and password > > > > > > Mike Latham - Some Remedy Developer Guy > > > > > > -----Original Message----- > > > > > From: Action Request System discussion list(ARSList) > > > > > > [mailto:arsl...@arslist.org] On Behalf Of Raj > > > > > Sent: Wednesday, August 26, 2009 1:58 PM > > > > > To: arsl...@arslist.org > > > > > Subject: mid tier error > > > > > > Hello All, > > > > > I am getting the following error message when trying to access remedy > > > > > through web. > > > > > What could be the problem? > > > > > Thanks, > > > > > Raj > > > > > > You are not authorized to view this page > > > > > You do not have permission to view this directory or page using the > > > > > credentials that you supplied. > > > > > ---------------------------------------------------------------------------- > > > > > ---- > > > > > > Please try the following: > > > > > > Contact the Web site administrator if you believe you should be able > > > > > to view this directory or page. > > > > > Click the Refresh button to try again with different credentials. > > > > > HTTP Error 401.1 - Unauthorized: Access is denied due to invalid > > > > > credentials. > > > > > Internet Information Services (IIS) > > > > > > ---------------------------------------------------------------------------- > > > > > ---- > > > > > > Technical Information (for support personnel) > > > > > > Go to Microsoft Product Support Services and perform a title search > > > > > for the words HTTP and 401. > > > > > Open IIS Help, which is accessible in IIS Manager (inetmgr), and > > > > > search for topics titled Authentication, Access Control, and About > > > > > Custom Error Messages. > > > > > > ____________________________________________________________________________ > > > > > ___ > > > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > > > > > Are" > > > > > > _______________________________________________________________________________ > > > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > > > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers > > > > > Are"- Hide quoted text - 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