It almost looks like you may not have the ISAPI redirector configured properly (or at all). What happens if you go to
http://servername:8080/arsys/home That will send it straight to Tomcat. Lyle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raj Sent: Wednesday, August 26, 2009 12:38 PM To: arslist@ARSLIST.ORG Subject: Re: mid tier error Thank you Michael . Yes, I am running tomcat on IIS. Also, the steps you mentioned, these were already completed. Still no success. Please note : I am using URL http://servername/arsys/home still getting the same error. On Aug 26, 12:10 pm, Michael Latham <mlatha...@hotmail.com> wrote: > Sounds like you are accessing a page in a directory that does not have the > proper permissions applied for the authenticated user that you logged in > with. Like a user who has public access is trying to access a private > directory. Directory permissions are always an annoyance when it comes to > web apps. Give the whole URL and I can probably tell you what is going on. > Are you using Tomcat per chance? Anyway try this: > > *Open IIS Manager by typing inetmgr in run dialog box > > *Right click on your web site directory and select properties > > *Go to the directory security tab and click on the edit button under the > anonymous access and authentication section > > *Check the chekcbox to enable anonymous access or provide the correct > account name and password > > Mike Latham - Some Remedy Developer Guy > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:arsl...@arslist.org] On Behalf Of Raj > Sent: Wednesday, August 26, 2009 1:58 PM > To: arsl...@arslist.org > Subject: mid tier error > > Hello All, > I am getting the following error message when trying to access remedy > through web. > What could be the problem? > Thanks, > Raj > > You are not authorized to view this page > You do not have permission to view this directory or page using the > credentials that you supplied. > ---------------------------------------------------------------------------- > ---- > > Please try the following: > > Contact the Web site administrator if you believe you should be able > to view this directory or page. > Click the Refresh button to try again with different credentials. > HTTP Error 401.1 - Unauthorized: Access is denied due to invalid > credentials. > Internet Information Services (IIS) > > ---------------------------------------------------------------------------- > ---- > > Technical Information (for support personnel) > > Go to Microsoft Product Support Services and perform a title search > for the words HTTP and 401. > Open IIS Help, which is accessible in IIS Manager (inetmgr), and > search for topics titled Authentication, Access Control, and About > Custom Error Messages. > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"- > Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
