Warren,
I, like John, stopped using Diary fields long ago. As far as reporting goes, yes, a join or a sub-report is what it takes to bring that in, but I don't think that's a big deal, because. (wait for it.) at least you can then view it in a readable format! Have you seen a Diary field in a report? J Honestly, though, we don't pull those particular records into much more than the 'print ticket' reports, as there's no need. As to how it was "missed". good question, and I think that one more use case has just been defined for the QA team. (note to self: test not only NULL values, but a single space, too! . Honestly, I can see how it was missed.. The real question is, how long will it take to get a fix out?) Matt R. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Warren Baltimore Sent: Tuesday, September 01, 2009 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Diary Field Issue - Attention - Remedy Product Defect. ** I would think because it already is there! As I sit here thinking about it, I can see some nice things about the seperate form, but doesn't it create an added complication when it comes to Reporting? It's one more join that would have to be supported for reporting? Or am I missing something here? I'm very curious about this! Oh, and the bug....that is incredibly bad! How do you miss that one? Warren _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
