You may also consider using web services to do such changes rather than an API call. Using a Service Oriented Architecture (SOA) would help insulate you from product version changes/upgrades, functionality changes in the API, etc. The web services for add/delete/modify users are provided by AR System out of the box.
Chapter 6 of the Integration Guide covers web services: " A web service provides an interface that enables messages to be sent to and received from an application over a network (Internet or intranet), using standard Internet technologies. AR System web services use a combination of protocols such as HyperText Transfer Protocol (HTTP) and Extensible Markup Language (XML). AR System web services make AR System operations-such as submit, modify, and query-available to other applications regardless of hardware or software platforms and independent of the programming languages in which the applications are written. You publish web services to make AR System functionality available over the web. You consume web services when you use AR System applications to access third party web services. You use BMC Remedy Developer Studio to create and publish AR System web services to be used and consumed by external applications." -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: Wednesday, September 09, 2009 8:58 AM To: [email protected] Subject: Re: how to add, modify or delete ars users using java API??????????? A user is an entry in the User form. You would use the respective create/update/delete methods for an entry to manipulate users. Axton Grams On Wed, Sep 9, 2009 at 10:44 AM, Llinares, Jordi <[email protected]> wrote: > ** > > Hello, > > > > I don't know whether this is the right place to post this question. I have > to develop a software module in java that has to be able to add, modify and > remove users in ARS Remedy. I have been looking for code and now I'm able to > log in and list the schema. However, I haven't found any example related > with these operations(add, modify and remove) and I don`t know how to do it. > > > > Could you help me please?? > > Thanks in advance, > > > > Jordi > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
