Are you using ITSM 5, 5.5? Or just a bespoke app? If you are using ITSM 5 you need to keep the SHR:People table in sync with the User table. If bespoke, you will need the User table and possibly other tables that your bespoke app might need. You will also need to worry about application licenses.
You can simple insert or delete records as you like in the User table. Note that the Group List character field must be formatted correctly with the group ids as integers terminated by a semi-colon. The inserts may be affected by license management (for example, in ARS 7 you cannot quickly change license types as there is an enforced delay in this facility). The call to insert will report an error in these situations. ARS 5 had less of these restrictions. I regularly use the API to import, migrate, copy, or delete users (in ITSM 7) - using Meta-Update. Cheers Ben -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Llinares, Jordi Sent: September 22, 2009 1:45 PM To: [email protected] Subject: Re: how to add, modify or delete ars users using java API??????????? Hi, Sorry for the delay of my answer, I've assigned to other project. I'm a mess I have been analyzing all the emails of this thread and I know how how to list all the users, however, I have found how to create, modify or delete users. The system I have to develop this software is based on ARS 5. I Have looked for any method in the API like addUser or something like that and I haven't found anything. I know is too old. I'm considering the option of inserting a row in the ars users table in the database as an option. On the other hand, I don't know If I can use SOA. I haven't found any end-point to build the client. Thanks in advance, I'm desperate!!! Jordi -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jarl Grøneng Sent: miércoles, 09 de septiembre de 2009 20:46 To: [email protected] Subject: Re: how to add, modify or delete ars users using java API??????????? 2009/9/9 Easter, David <[email protected]>: > > You may also consider using web services to do such changes rather than an API call. Using a Service Oriented Architecture (SOA) would help insulate you from product version changes/upgrades, functionality changes in the API, etc. The web services for add/delete/modify users are provided by AR System out of the box. > You can do SOA using the API if you want, there is no need for web service to do SOA. And with the uniique design of AR System product changes/upgrades should not be an issue :-) http://communities.bmc.com/communities/docs/DOC-144 -- Jarl ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
