Fred, Everything here is customized out of the box. No modules such as ITSM. The approach you described makes a lot of sense.
Thanks Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Grooms, Frederick W Sent: Thursday, September 10, 2009 10:59 AM To: [email protected] Subject: Re: Moving ARS 6.3 -> ARS 7.5 Are you sticking with the same applications in Remedy? If so I would recommend building the new box, installing Oracle, copying the data from Oracle 9 (I think the Oracle utility is called Data Pump or something like that), and installing ARS 7.5 as an upgrade. Using the Oracle utility will also copy things like your Procedures/Functions and dbLinks to the new database. The DBAs here used the utility when we moved our databases from a Sun RISC cluster w/Oracle 9i to a Sun x86 cluster w/Oracle 10g with no problems. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: Thursday, September 10, 2009 9:12 AM To: [email protected] Subject: Moving ARS 6.3 -> ARS 7.5 ** HI All, I am planning on moving from ARS 6.3 on SunOS 5.9, Oracle 9.2 to ARS 7.5 Oracle 11g, Linux 5 (64-bit). Thought is to completely build the new box, install ARS 7.5 and the move the data over to the new server. Has anyone done this before? Any suggestions on the best way to move the data? Is there a better way? Thanks Mark Brittain _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
