I would suggest that you use the same platform for both production and
non-production.  VMWare can not run Solaris sparc, so that would be a
problem.  You could look into using Solaris zones, but if you go that
route, I would suggest using Solaris zones in production as well.

Also, the suggested platform is a 'lot' of machine for 500 concurrent users.

Axton Grams

The opinions, statements, and/or suggested courses of action expressed
in this E-mail do not necessarily reflect those of BMC Software, Inc.
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BMC Software, Inc.

On Mon, Sep 14, 2009 at 12:51 PM, Antonio Maradiaga
<[email protected]> wrote:
> **
>
> ARSList,
>
> Good afternoon.  I wanted to know out there could please help out with some
> ideas for putting together a hardware landscape architecture proposal for a
> new Remedy v7.5 environment.
>
> Our client has asked us to come up with a "to-be" hardware landscape for a
> new Remedy v7.5 environment. The client has around 500 concurrent users but
> they support about 4500+ Remedy users.
>
> They're currently using the following modules on an ARS v6.3 server:
> - Help Desk
> - Knowledge mgr
> - Asset
> - CMDB v1.1
> - Mid-tier
>
> The above modules and database currently reside on the same Sun Solaris
> server running Unix.  The DB is an Oracle 9x db.
>
> As far as the new v7.5 environment, they're looking to use the following
> modules:
> - Incident
> - Problem
> - Knowledge Mgr
> - Asset
> - CMDB
> - Mid-Tier
>
> They would like to continue to use an Oracle DB on a Unix server for the DB,
> but want to breka out the ARS on a separate server.
>
> To "help" out, they have provided the following hardware for the v7.5
> landscape:
>
> 2 Domains of 4 x 16 on M5000 Sun Server.
>
> They would like to use load balancing and the proposed hardware landscape
> for v7.5 will be for production only. They'd like to use VMWare instances
> for their DEV and QA environments.
>
> Another requirement would be to have a Disaster Recovery site for failover.
>
> Any suggestions would be most appreciated.
>
> Many thanks.
>
> ~Antonio
>
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> Are"_

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