With Knowledge Mgr or RKM (I'm assuming) your single point of failure for failover will be your Hummingbird search server. For true loadbalancing you will want at least two web servers running RKM and one data server housing the search server. You could then mirror that setup as an entire failover solution and you would just need to rebuild your search server indexes. I typically like to see RKM on a separate machine than mid-tier (two enterprise applications fighting over the same Tomcat resource can be problematic)
Hope that helps. Alan [email protected] --- On Mon, 9/14/09, Antonio Maradiaga <[email protected]> wrote: From: Antonio Maradiaga <[email protected]> Subject: Remedy v7.5 Hardware Landscape - Suggestions?? To: [email protected] Date: Monday, September 14, 2009, 11:51 AM ** ARSList, Good afternoon. I wanted to know out there could please help out with some ideas for putting together a hardware landscape architecture proposal for a new Remedy v7.5 environment. Our client has asked us to come up with a "to-be" hardware landscape for a new Remedy v7.5 environment. The client has around 500 concurrent users but they support about 4500+ Remedy users. They're currently using the following modules on an ARS v6.3 server: - Help Desk - Knowledge mgr - Asset - CMDB v1.1 - Mid-tier The above modules and database currently reside on the same Sun Solaris server running Unix. The DB is an Oracle 9x db. As far as the new v7.5 environment, they're looking to use the following modules: - Incident - Problem - Knowledge Mgr - Asset - CMDB - Mid-Tier They would like to continue to use an Oracle DB on a Unix server for the DB, but want to breka out the ARS on a separate server. To "help" out, they have provided the following hardware for the v7.5 landscape: 2 Domains of 4 x 16 on M5000 Sun Server. They would like to use load balancing and the proposed hardware landscape for v7.5 will be for production only. They'd like to use VMWare instances for their DEV and QA environments. Another requirement would be to have a Disaster Recovery site for failover. Any suggestions would be most appreciated. Many thanks. ~Antonio _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
