Thanks everybody for your response. Derek/Howard, Next-ID-Block-Size was set to 10 on the development server where I was noticing next ID sequence skip.The development environemnt uses server group. However I migrated form and workflows to QA yesterday. The QA server is not in a server group and NEXT-ID-BLOCK-SIZE is set to 1 on this server. Next ID sequence was working fine on QA environment yesterday. However, when I created a ticket today after couple of hours, the next ID skipped again. I created several tickets after that but worked ok after that. I am not sure why the sequence skipped when the server was idle for several hours. Candace,The form is using Request ID field (database ID 1) as ticket number. Kevin, Delete option is disbaled on he form/view.So I am sure nobody is deleting the tickets. Any ideas? Thanks Shweta
--- On Fri, 9/18/09, Howard Richter <[email protected]> wrote: From: Howard Richter <[email protected]> Subject: Re: Request ID being skipped To: [email protected] Date: Friday, September 18, 2009, 2:01 PM ** Also are you in a server group? On Fri, Sep 18, 2009 at 2:50 PM, Derek Berube <[email protected]> wrote: ** How many fast server threads are you running and do you have the Next-ID-Block-Size configuration parameter set? Derek Berube Wildstar Technologies, LLC. http://www.wildstartech.com On Sep 18, 2009, at 1:29 PM, shweta kumar <[email protected]> wrote: ** Hello Listers When users are creating new requests on a custom form, Request ID number is being skipped. For eg. if the last Request ID was 10, the next ID would be 14. This issue is having happening arbitrarily (Request ID is in correct sequence for most of the records and it is skipping only sometimes). Any ideas? We are on ARS version 7.1 patch 5. Thanks Shweta _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
