At the customer I am at we have lost over 700k (and counting) in 4 weeks and had our next block size set to 100 with 24 threads per box in a 4 server group. With BMCs help we found out that the system pulls in a block per thread. That is in a 4 server group with 24 threads we pull in 100*4*24 or 9600 (if all threads are up).
At this point no one is sure what is going on. If you have not opened a ticket with BMC and you can, you should. Our system appears to be just reloading the cache (ID cache) for no reason at this point. On Mon, Sep 21, 2009 at 11:18 PM, shweta kumar <[email protected]>wrote: > ** Thanks everybody for your response. > Derek/Howard, Next-ID-Block-Size was set to 10 on the development server > where I was noticing next ID sequence skip.The development environemnt uses > server group. > However I migrated form and workflows to QA yesterday. The QA server is not > in a server group and NEXT-ID-BLOCK-SIZE is set to 1 on this server. Next ID > sequence was working fine on QA environment yesterday. However, when I > created a ticket today after couple of hours, the next ID skipped again. I > created several tickets after that but worked ok after that. I am not sure > why the sequence skipped when the server was idle for several hours. > Candace,The form is using Request ID field (database ID 1) as ticket > number. > Kevin, Delete option is disbaled on he form/view.So I am sure nobody is > deleting the tickets. > Any ideas? > Thanks > Shweta > > > > > --- On *Fri, 9/18/09, Howard Richter <[email protected]>* wrote: > > > From: Howard Richter <[email protected]> > Subject: Re: Request ID being skipped > To: [email protected] > Date: Friday, September 18, 2009, 2:01 PM > > ** Also are you in a server group? > > On Fri, Sep 18, 2009 at 2:50 PM, Derek Berube < > [email protected]<http://us.mc365.mail.yahoo.com/mc/[email protected]> > > wrote: > >> ** How many fast server threads are you running and do you have the >> Next-ID-Block-Size configuration parameter set? >> >> Derek Berube Wildstar Technologies, LLC. >> http://www.wildstartech.com >> >> On Sep 18, 2009, at 1:29 PM, shweta kumar >> <[email protected]<http://us.mc365.mail.yahoo.com/mc/[email protected]>> >> wrote: >> >> ** >> >> Hello Listers >> >> When users are creating new requests on a custom form, Request ID number >> is being skipped. For eg. if the last Request ID was 10, the next ID would >> be 14. This issue is having happening arbitrarily (Request ID is in correct >> sequence for most of the records and it is skipping only sometimes). Any >> ideas? We are on ARS version 7.1 patch 5. >> >> Thanks >> Shweta >> >> >> _Platinum Sponsor: >> [email protected]<http://us.mc365.mail.yahoo.com/mc/[email protected]>ARSlist: >> "Where the Answers Are"_ >> >> _Platinum Sponsor: >> [email protected]<http://us.mc365.mail.yahoo.com/mc/[email protected]>ARSlist: >> "Where the Answers Are"_ >> > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = > [email protected]<http://us.mc365.mail.yahoo.com/mc/[email protected]> > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [email protected] LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
