**
Hi Duy,

Can you elaborate more on process flow?

I am assuming there are 2 parts to this
1. Able to push data from a remedy form.
2. Update a record within another application consuming an external web service.


From app A you can push data to app B through "Push Fields" action, and at the same time you can trigger a filter on "Modify" on App B to consume data from an external webservice ("Set Fields"-->"Set fields from Web-Service"). You need to have a WSDL file of external app. Once, you "Load" WSDL, map the input and output parameters and Remedy will take care from thereon.


Thanks
Chintan

--- On Tue, 9/22/09, Duy Do <[email protected]> wrote:

From: Duy Do <[email protected]>
Subject: Question around Remedy Web Services
To: [email protected]
Date: Tuesday, September 22, 2009, 5:43 PM

**

Hi,

 

One of our requirements is to be able to push data from a remedy form and update a record within another application consuming an external web service.

 

Firstly is this possible and does anyone know where i can find a white paper discussing this type of integration?

 

Thank you in advance,

 


Duy Do

Software Development Team Leader

Level 10, Tower A, 799 Pacific Highway NSW 2067

Mail PO Box 1212, Crows Nest NSW 1585

Direct +61 (0) 2 8113 4658

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