Still I would recomend using a layer in between....

--
Jarl


2009/9/24 Nall, Roger <roger.n...@t-mobile.com>:
> Thanks for the information. This is an integration with a custom application 
> in Remedy.
>
> Roger Nall
> Manager, SA Remedy
> Desk Phone: 972-464-3712
> Mobile: 973-652-6723
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arsl...@arslist.org] On Behalf Of Subash Biswas
> Sent: Thursday, September 24, 2009 9:27 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Web Service Get Operation
>
> Roger:
> Are you implementing the web service on top of HPD, CHG, AST..? If yes
> I would recommend using an intermediate layer in between; like a temp
> table that your external client (.NET web page) has access to.
> One time a bug in external (consumer) code generated over 3K entries
> in the temp table in a day; all of which were ignored and not pushed
> over to the parent Change Control Module.You can build all kinds of
> validations on the temp table to restrict parent updates. In our case
> the temp table doubles up for the Change & Asset modules. Get &
> GetList methods can also be implemented on the same temp table
> provided the output mapping is a small set of fields.
>
> -Subash
>
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