Tim as per BMC's recommendation for performance tunning for email engine, please check the following setting in your emaildeamon.properties file and make the neccessary changes. You will experience a HUGE performance boost. Change the following entries in the emaildeamon.properties file from 100 to 200:
com.remedy.arsys.emaildaemon.IncomingConnectionRecycleSize=200 com.remedy.arsys.emaildaemon.IncomingMessagesQueueSize=200 com.remedy.arsys.emaildaemon.OutgoingConnectionRecycleSize=200 com.remedy.arsys.emaildaemon.SendEmailSetSize=200 Also change the following line item from true to false which will force email polling to seconds from Minutes. com.remedy.arsys.emaildaemon.MailboxPollingUnitIsMinutes=false ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Tim Rondeau Sent: Thursday, October 01, 2009 11:13 PM To: [email protected] Subject: Performance Issues with 7.1 Patch 7 Email ** Running 7.1 patch 7 and noticing slowness which really brings remedy to a hault. The table is T.64 which is AR SYSTEM Email Messages. Anyone have performance issues with this version. Thanks Tim _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
