Analytics for BSM provides just this. A pre-built ootb B/O Universe. Granted, you would need to design your custom forms in B/O. Maybe someone could write a tool to translate a Remedy form into a Universe...
Tony Worthington | Sr. Technical Analyst | Kohl?s Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: [email protected] From: Jason Miller <[email protected]> To: [email protected] Date: 10/02/2009 12:51 PM Subject: Re: End of Life for BMC(R) Remedy(R) User (Windows-based client) Sent by: "Action Request System discussion list(ARSList)" <[email protected]> ** I thought about that originally as a possible solution and technically you could make it work. You would lose functionality that the ARS server provides and would have to manually build it into your reports, reporting db (like a universe, etc) or into the db (views, etc). ARS is built do offer up meta-data where appropriate. Examples would be: - Form and field permissions would not be enforced. Users would see all fields and forms. - Row level permission would not be enforced. This could be huge now with multitenancy in ITSM 7 - Selection fields would show their numeric value - Date/Time, Date, and Time fields would show their db value which would have to be converted to be human readable I think most of this could be address by an BI suite (BOXI, Cognos, etc) but now you are looking at having a developer just to manage a BI suite and reports. With the AR ODBC any of my users that have Crystal Reports or even MS Access can use the AR ODBC driver to gather data without my assistance. Jason On Fri, Oct 2, 2009 at 10:29 AM, Scott Hammons <[email protected] > wrote: They will probably move from using the ODBC driver to JDBC drivers for the DB platforms. Most enterprise web based applications do this already. Just my .02. Scott ________________________________________ From: Action Request System discussion list(ARSList) [ ********************************************************************** CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
