By the time the User Tool is gone a standard PC will have 8gb of ram :) On Fri, Oct 9, 2009 at 8:34 AM, Grooms, Frederick W < [email protected]> wrote:
> ** > > One big problem I have with using a browser for everything is it is a huge > memory hog. > > > > In the User tool with a form open and a set of records displayed the memory > used is 12,432K. With IE and the same form and records it is 35,384K. With > Firefox and the same form and records it is 31,868K. > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *patrick zandi > *Sent:* Friday, October 09, 2009 9:55 AM > *To:* [email protected] > *Subject:* Re: End of Life for BMC(R) Remedy(R) User (Windows-based > client) > > > > ** > > I remember using that as well, we had macs.. and it worked for them > nicely.. you had to have the right version of java.. > > I like remedyweb more than midtier -- in that day.. > > We Rolled out remedyweb fine, but did not even roll out mid-tier.. cause it > stunk. > > Midtier today is light years different.. but If Remedyweb came back in new > wrapper.. I would definately consider it. > > Which is what I was honestly thinking... that might happen. > > On Fri, Oct 9, 2009 at 10:36 AM, strauss <[email protected]> wrote: > > ** > > I beg to differ. RemedyWeb was the ONLY solution our Macintosh users had > that actually worked for several years! After Remedy discontinued the > native Mac client (version 3.2) and we moved to 4.x in 1999, there was > basically NO viable Mac support until 7.1.00.002 in 2008 (when Safari > actually started working properly) _*except*_ for RemedyWeb 4.x. It had > issues, being an unsigned java application, but at least Mac users could get > their work done. We really missed it after we moved to 5.1.2 in 2003, and > we actually tried to get it working against the 5.1.2 server but too many > new 5.x features did not work properly. We got almost 4 good years out of > it, before going 5 long years without any decent client for Macs. When your > director’s workstation is a Mac, you get hear about how badly mid-tier 5.1.2 > works from a Mac just about every day. RemedyWeb gave me four years of peace > (and I used it myself for working tickets, since my Windows machine was > usually logged in to the Admin Tool). Much as I detest java, a very well > done java client that actually worked on multiple platforms (a much promised > but seldom delivered capability for java), or ran server-side like RKM, > might be a good replacement for the Windows User Tool. My *nixers sure > would like that, although they have been well pleased with mid-tier 7.1. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ ** > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
