Also note that the Remedy User client is not supported on 64-bit desktop operating systems - only 32-bit. For users on 64-bit desktop operating systems, BMC supports using a supported browser and utilizing the web client.
It may work for you on 64-bit operating systems - I'm not saying it doesn't. Just pointing out it is unsupported as per the compatibility matrix. Also note that Windows 7 is only supported on AR System 7.5.00. There are no plans to "grandfather" support back to AR System 7.1.00. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Reinfeldt Sent: Thursday, October 29, 2009 1:28 PM To: [email protected] Subject: Re: Is there a RUT Client for Windows 7 64 Bit ** Jase, You'll probably need to load it in XP Compatibility Mode (check here: http://www.microsoft.com/windows/virtual-pc/download.aspx ). Good luck, Matt R. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jase Brandon Sent: Thursday, October 29, 2009 2:56 PM To: [email protected] Subject: Is there a RUT Client for Windows 7 64 Bit ** Hello All, Our company has decided to start evaluating Windows 7. I just tried to install 7.1 Patch 002 and got the "operating system not supported" error. Has anyone tested this yet with windows 7? Thanks, Jase Brandon _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
