We upgraded from 6.3 to 7.1 recently without changing any workflow or functions. Since that time, our server keeps hanging and sometimes crashing. We realized that we didn't have enough CPUs for 7.1 last week and so we added additional CPUs and oddly enough it just made our situation worse. We have contacted BMC but they are not responding very quickly and we have done everything that they have come back with. Looking at our API logs, we noticed that ARValidateCache is showing up quite frequently. Can anyone please explain to me what that means or what it applies to. I read in the manuals about it, but I would like to know more about the purpose and why it would keep showing up everytime we start having a server freeze.
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