If we had any users on an older client it would only be about 15 users. The remaining 400 go through Citrix and that client was upgraded to 7.1 patch 7 all all of our Citrix servers.
On Nov 3, 10:21 am, LJ Longwing <[email protected]> wrote: > Ok....I would recommend writing an AL on your home page that checks if > $VERSION$ != "Expected version", and have it throw a message to the user > saying they need to upgrade, and run a log or send an email or something to > the admins so they can follow-up with those users.... > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[email protected]] On Behalf Of jaimie > Sent: Tuesday, November 03, 2009 8:08 AM > To: [email protected] > Subject: Re: ARVALIDATE Cache and Performance Issues > > Patch 7 > > On Nov 3, 9:58 am, LJ Longwing <[email protected]> wrote: > > Which patch? > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > > [mailto:[email protected]] On Behalf Of jaimie > > Sent: Tuesday, November 03, 2009 7:50 AM > > To: [email protected] > > Subject: Re: ARVALIDATE Cache and Performance Issues > > > We updated both at the same time to patch 7. We are using mid-tier, > > native clients, but more users go through Citrix which is also version > 7.1. > > > do you remember if there was a fix for that? > > > On Nov 3, 9:42 am, LJ Longwing <[email protected]> wrote: > > > Jaimie, > > > Did you upgrade just the server or the clients as well? What patch > > > of > > > 7.1 did you go to, are you Native clients or Mid-Tier. I seem to > > > remember a bug in the initial release 7.1, or was it with mismatched > > > client/server...but either way the client re-cached EVERY time a > > > form was opened instead of using its already received cache... > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > > [mailto:[email protected]] On Behalf Of jaimie > > > Sent: Tuesday, November 03, 2009 7:20 AM > > > To: [email protected] > > > Subject: Re: ARVALIDATE Cache and Performance Issues > > > > Sorry that should be ARValidateFormCache > > > > On Nov 3, 9:17 am, jaimie <[email protected]> wrote: > > > > We upgraded from 6.3 to 7.1 recently without changing any workflow > > > > or functions. Since that time, our server keeps hanging and > > > > sometimes crashing. We realized that we didn't have enough CPUs > > > > for 7.1 last week and so we added additional CPUs and oddly enough > > > > it just made our situation worse. We have contacted BMC but they > > > > are not responding very quickly and we have done everything that > > > > they have come back with. Looking at our API logs, we noticed > > > > that ARValidateCache is showing up quite frequently. Can anyone > > > > please explain to me what that means or what it applies to. I > > > > read in the manuals about it, but I would like to know more about > > > > the purpose and why it would keep showing up everytime we start > > > > having a server > > freeze. > > > > > Thank you > > > > > __________________________________________________________________ > > > > __ __ _________ UNSUBSCRIBE or access ARSlist Archives > > > > atwww.arslist.orgPlatinumSponsor:[email protected] ARSlist: > > > > "Where the Answers Are" > > > > ____________________________________________________________________ > > > __ > > > ______ > > > ___ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > > > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > > > ____________________________________________________________________ > > > __ _________ UNSUBSCRIBE or access ARSlist Archives > > > atwww.arslist.orgPlatinum Sponsor:[email protected] ARSlist: > > > "Where the Answers > > > Are"- Hide quoted text - > > > > - Show quoted text - > > > ______________________________________________________________________ > > ______ > > ___ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > > ______________________________________________________________________ > > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:[email protected] ARSlist: "Where the Answers > > Are"- Hide quoted text - > > > - Show quoted text - > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgPlatinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"- > Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
