Which patch? 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of jaimie
Sent: Tuesday, November 03, 2009 7:50 AM
To: [email protected]
Subject: Re: ARVALIDATE Cache and Performance Issues

We updated both at the same time to patch 7.  We are using mid-tier, native
clients, but more users go through Citrix which is also version 7.1.

do you remember if there was a fix for that?

On Nov 3, 9:42 am, LJ Longwing <[email protected]> wrote:
> Jaimie,
> Did you upgrade just the server or the clients as well?  What patch of 
> 7.1 did you go to, are you Native clients or Mid-Tier.  I seem to 
> remember a bug in the initial release 7.1, or was it with mismatched 
> client/server...but either way the client re-cached EVERY time a form 
> was opened instead of using its already received cache...
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>
> [mailto:[email protected]] On Behalf Of jaimie
> Sent: Tuesday, November 03, 2009 7:20 AM
> To: [email protected]
> Subject: Re: ARVALIDATE Cache and Performance Issues
>
> Sorry that should be ARValidateFormCache
>
> On Nov 3, 9:17 am, jaimie <[email protected]> wrote:
> > We upgraded from 6.3 to 7.1 recently without changing any workflow 
> > or functions.   Since that time, our server keeps hanging and 
> > sometimes crashing.   We realized that we didn't have enough CPUs 
> > for 7.1 last week and so we added additional CPUs and oddly enough 
> > it just made our situation worse.   We have contacted BMC but they 
> > are not responding very quickly and we have done everything that 
> > they have come back with.   Looking at our API logs, we noticed that 
> > ARValidateCache is showing up quite frequently.  Can anyone please 
> > explain to me what that means or what it applies to.   I read in the 
> > manuals about it, but I would like to know more about the purpose 
> > and why it would keep showing up everytime we start having a server
freeze.
>
> > Thank you
>
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