Hi Fred,
Here is the Log from the Mid-Tier .....
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: output document from AR Server: <?xml version="1.0"
encoding="utf-8"?>
<ns0:ROOT xmlns:ns0="urn:EN_Incident2"
xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO: Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610651</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO: Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610655</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
<ns0:getListValues>
<ns0:Assigned_to_Group>CFO: Atlas DSO Change
Management</ns0:Assigned_to_Group>
<ns0:Circuit_Ref>S0116715A</ns0:Circuit_Ref>
<ns0:Fault_Summary/>
<ns0:Incident_No>OUT02610658</ns0:Incident_No>
<ns0:Incident_Status>Open</ns0:Incident_Status>
<ns0:Record_ID/>
</ns0:getListValues>
</ns0:ROOT>
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 1 Expanded Qualification: 1
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: 100 Expanded Qualification: 100
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old Qualification: XPATH(/ROOT/Qualification) Expanded
Qualification: 'Circuit Ref' LIKE "S0116715A"
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
expandXPathExpressions
FINE: Old XPATH Expression: /ROOT/Qualification Expanded XPATH
Expression: 'Circuit Ref' LIKE "S0116715A"
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Found matching text node. Value = 'Circuit Ref' LIKE "S0116715A"
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: CHILD Qualification
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: Qualification
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getXPathValue
FINE: Token: ROOT
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
performOperation
FINE: input document: <?xml version="1.0" encoding="UTF-8"?>
<ROOT xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ROOT>
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getOperationInfo
FINE: Operation Info: <?xml version="1.0" encoding="windows-1252"?>
<operation name="OpGetList" type="get" maxLimit="100" startRecord="1"
qualification="XPATH(/ROOT/Qualification)">
<inputMapping name="GetListInputMap" topLevelElement="OpGetList"/>
<outputMapping name="GetListOutputMap"
topLevelElement="OpGetListResponse"/>
</operation>
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
processRequest
FINE: LOGIN SUCCESS: User[netcool]
Nov 11, 2009 3:59:44 PM com.remedy.arsys.session.Login initWebService
FINE: Login: Axis Session is good !!!
Nov 11, 2009 3:59:44 PM
com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer
FINE: No preference server for this user netcool Using default
preferences.
Nov 11, 2009 3:59:44 PM
com.remedy.arsys.goat.preferences.ARUserPreferences getPrefFromServer
FINE: No preference server for this user netcool Using default
preferences.
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: webService: Netcool_Incident_Circuit_Search
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: server: 148.185.171.7
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: nameSpace urn:Netcool_Incident_Circuit_Search
Nov 11, 2009 3:59:44 PM com.remedy.arsys.ws.services.ARService
getWebServiceInfo
FINE: operationName: OpGetList
Nov 11, 2009 3:59:43 PM com.remedy.arsys.ws.services.ARService
getInputDoc
FINE: inputDocStr(before namespaces): <ns1:OpGetList
xmlns:ns1="urn:Netcool_Incident_Circuit_Search">
<ns1:Qualification>'Circuit Ref' LIKE
"S0116715A"</ns1:Qualification>
<ns1:startRecord>0</ns1:startRecord>
<ns1:maxLimit>100</ns1:maxLimit>
</ns1:OpGetList>
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Grooms, Frederick W
Sent: 11 November 2009 14:43
To: [email protected]
Subject: Re: Published Webservice not returning results
**
Can you post what the Mid-Tier shows as the response?
Fred
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Andre, Jacques
Sent: Wednesday, November 11, 2009 3:47 AM
To: [email protected]
Subject: Published Webservice not returning results
**
Hello List
I have an issue where I am publishing a webservice from Remedy.
When I try consume this webservice using soapUI , I get no results
returned.(Even though the webservice call completes)
When I look at the mid-tier log, I can see the results returned, but
nothing is returned to soapUI.
Webservice :: OpGetlist
------------------------------------------------------------------------
----------------------
WSDL Code ::
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
xmlns:urn="urn:Netcool_Incident_Circuit_Search">
<soapenv:Header>
<urn:AuthenticationInfo>
<urn:userName>netcool</urn:userName>
<urn:password>netcool</urn:password>
<urn:authentication></urn:authentication>
<urn:locale></urn:locale>
<urn:timeZone></urn:timeZone>
</urn:AuthenticationInfo>
</soapenv:Header>
<soapenv:Body>
<urn:OpGetList>
<urn:Qualification>'Circuit Ref' LIKE
"S0116715A"</urn:Qualification>
<urn:startRecord>0</urn:startRecord>
<urn:maxLimit>100</urn:maxLimit>
</urn:OpGetList>
</soapenv:Body>
</soapenv:Envelope>
------------------------------------------------------------------------
----------------------
Returned to soapUI ::
<soapenv:Envelope
xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
xmlns:xsd="http://www.w3.org/2001/XMLSchema";
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
<soapenv:Body>
<ns1:OpGetListResponse xmlns="urn:Netcool_Incident_Circuit_Search"
xmlns:ns1="urn:Netcool_Incident_Circuit_Search"/>
</soapenv:Body>
</soapenv:Envelope>
------------------------------------------------------------------------
----------------------
Remedy Version:: 7.0.1
Mid-tier Version :: 7.0.1
soauUI Version:: 3.0.1
Many thanks
Kind Regards
Jacques Andre
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