(SOLVED)
 
Eric !!!! Sheer genius mate.
 
Went back and double checked, and found that the patch info that was
provided to me was not correct.
 
The actual versions were
Mid-tier Version :: 7.0.01 200609271856
Server Version :: 7.0.01 200712062121
 
Downloaded and installed the new mid-tier patch 6 and BINGO !!! Results
came flooding through.
 
Thank you kindly to all who responded.
 
Very much appreciated.
 

Kind  Regards

 

Jacques Andre

Remedy Support and Development

Cable&Wireless

Worldwide


 

________________________________

From: Roys, Eric D [mailto:[email protected]] 
Sent: 11 November 2009 16:12
To: Andre, Jacques
Subject: RE: Published Webservice not returning results


Jacques, 
 
I've seen this before where the server and midtier while being the same
version, were not the same patch level. Are yours on the same patch rev?
 
Kind Regards, 
 
Eric Roys
Sr. Sales Engineer
Global Services Systems Integration
Verizon Business
 
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*  Custom Solutions and Applications
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