Here is an extract from the armonitor log. It looks like arcmdbd.exe is starting but i don't see it in the taskmgr processes. arrecond.exe is definitely failing.
Tue Nov 24 09:53:29 2009 Current ARMonitor child process (pid:5140). "d:\program files\ar system applications\<server>\bmc atrium cmdb\server\bin\arcmdbd.exe" Tue Nov 24 09:53:29 2009 (ARNOTE 0) Tue Nov 24 09:53:29 2009 ARMonitor child process (pid:3336) started. "d:\program files\ar system applications\<server>\bmc atrium cmdb\server\bin\arrecond.exe" Tue Nov 24 09:53:30 2009 (ARNOTE 0) Tue Nov 24 09:53:30 2009 ARMonitor child process (pid:3336) died with 3221225477. "d:\program files\ar system applications\<server>\bmc atrium cmdb\server\bin\arrecond.exe" Tue Nov 24 09:53:30 2009 (ARNOTE 0) Tue Nov 24 09:53:30 2009 Tried 4 restarts in 30 seconds. I give up at Tue Nov 24 09:53:30 2009 On Tue, Nov 24, 2009 at 9:18 AM, DCI Remedy <[email protected]> wrote: > It now appears that the arcmdb, arrecond, and arsvcdsp are not running. > > > On Tue, Nov 24, 2009 at 8:31 AM, Peter Romain < > [email protected]> wrote: > >> Edward, >> >> The processes you mention are not involved in creating CIs manually. >> >> It looks like some filters associated with the AST and/or BMC forms have >> been lost. >> >> Open the admin tool and look at the filters on, for example, the >> AST:Computer and BMC.CORE:BMC_ComputerSystem forms. >> >> Compare these with a working system to identify if any have been lost. >> >> Cheers >> >> Peter >> >> >> > Hi list. >> > >> > >> > >> > We just went through and upgraded to ARS 7.1 p7, ITSM 7.0.3 p9, running >> > CMDB >> > 2.1 p3 on windows 2000 server group in preparation for the move to 7.5. >> > We >> > have IM/PM/CM and SLM. Sql 2005 database. >> > >> > >> > >> > Now it appears that the cmdb engine/process isn't firing when we attempt >> > to >> > create a CI through (as an example) AST:Computer Sytem or >> > BMC:CORE:BMC_ComputerSystem. It appears to save but in actuality, it >> > doesn't. I've looked at the armonitor.cfg which has the proper entries >> > for >> > the cmdb executables. >> > >> > >> > >> > "D:\Program Files\AR System Applications\<Server>\BMC Atrium >> > CMDB\server\bin\arcmdbd.exe" -i "d:\Program Files\AR System\<Server>" -m >> > >> > "D:\Program Files\AR System Applications\<Server>\BMC Atrium >> > CMDB\server\bin\arrecond.exe" -i "d:\Program Files\AR System\<Server>" >> -m >> > >> > >> > >> > I've restarted the services on both servers in the group, as well as go >> > rebooting both boxes completely. No change. >> > >> > >> > >> > Also, when I try to make an attribute change in the CMDB Console, it >> just >> > sits on "Change Pending" and doesn't move. There is nothing showing in >> > the >> > log. >> > >> > >> > >> > So I'm led to believe that >> > >> > >> > >> > a) The processes aren't starting up correctly. >> > >> > >> > >> > Or >> > >> > >> > >> > b) There is a broken link somewhere that I just can't find. >> > >> > >> > >> > I'd greatly appreciate any help. >> > >> > >> > >> > Thanks >> > >> > >> > >> > Edward >> > >> > >> > >> > >> > >> _______________________________________________________________________________ >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> > Platinum >> > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: >> > "Where the Answers Are" >> > >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum >> Sponsor:[email protected]<sponsor%[email protected]>ARSlist: >> "Where the Answers Are" >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
