When you start the system, do you see any errors in the arerror.log file complaining about an inability to initialize the cmdb?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of DCI Remedy Sent: Tuesday, November 24, 2009 8:19 To: [email protected] Subject: Re: Unable to create CI in CMDB 2.1 P3 ** It now appears that the arcmdb, arrecond, and arsvcdsp are not running. On Tue, Nov 24, 2009 at 8:31 AM, Peter Romain <[email protected]> wrote: Edward, The processes you mention are not involved in creating CIs manually. It looks like some filters associated with the AST and/or BMC forms have been lost. Open the admin tool and look at the filters on, for example, the AST:Computer and BMC.CORE:BMC_ComputerSystem forms. Compare these with a working system to identify if any have been lost. Cheers Peter > Hi list. > > > > We just went through and upgraded to ARS 7.1 p7, ITSM 7.0.3 p9, running > CMDB > 2.1 p3 on windows 2000 server group in preparation for the move to 7.5. > We > have IM/PM/CM and SLM. Sql 2005 database. > > > > Now it appears that the cmdb engine/process isn't firing when we attempt > to > create a CI through (as an example) AST:Computer Sytem or > BMC:CORE:BMC_ComputerSystem. It appears to save but in actuality, it > doesn't. I've looked at the armonitor.cfg which has the proper entries > for > the cmdb executables. > > > > "D:\Program Files\AR System Applications\<Server>\BMC Atrium > CMDB\server\bin\arcmdbd.exe" -i "d:\Program Files\AR System\<Server>" -m > > "D:\Program Files\AR System Applications\<Server>\BMC Atrium > CMDB\server\bin\arrecond.exe" -i "d:\Program Files\AR System\<Server>" -m > > > > I've restarted the services on both servers in the group, as well as go > rebooting both boxes completely. No change. > > > > Also, when I try to make an attribute change in the CMDB Console, it just > sits on "Change Pending" and doesn't move. There is nothing showing in > the > log. > > > > So I'm led to believe that > > > > a) The processes aren't starting up correctly. > > > > Or > > > > b) There is a broken link somewhere that I just can't find. > > > > I'd greatly appreciate any help. > > > > Thanks > > > > Edward > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> > Platinum Sponsor:[email protected] <mailto:sponsor%[email protected]> ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor:[email protected] <mailto:sponsor%[email protected]> ARSlist: "Where the Answers Are" _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
smime.p7s
Description: S/MIME cryptographic signature
