** I just tried that with 7.5 and it works fine.  Didn't try a guest account but otherwise identical.

Maybe you have an AL that is forcing the window to open in Search mode?  If you can't figure it out, you could probably use an AL that checks the VUI and OPERATION on open and reopens the form in submit mode.  Of course then someone else might wonder why mode=search doesn't work :-)

Brien

Sean Harrodine wrote:
**
Hi all,
 
Can anyone advise me on the following please........
 
Remedy 6.3
Apache Tomcat
 
I want to setup the ability for users to raise their own 'basic' tickets using our mid-tier.
We have enabled guest logins so we create a temporary username
 
I have various views on the form, one of which is called WebSubmit with my minimum field requirements, so i have tried the following link, and yes it opens the view, but it is NOT in submit mode.
 
 
Can anyone confirm please why this is ?
 
I'm scouring the documentation but cant seem to find out why.
 
TIA
 
Sean

_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_

Reply via email to