Hugo,

I meant is it a Display-Only field? You may have created a Display-Only
attachment field instead of a data attachment field by mistake.

Worth checking..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Hyunkel v2.0
  Sent: Thursday, December 10, 2009 3:20 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Add-Attachment fail on Filter


  ** The field is an Attachment Field and yes the user that runs the ARS
application is the owner of the directory and the file.

  Regards


  Hugo Ruesga
  perotsystems®
  US  972.577.7000
  MX +52 (33) 3332.3868

  P Please consider the environment before printing this email

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----------------------------------------------------------------------------
--
  Date: Thu, 10 Dec 2009 14:33:40 -0500
  From: jdso...@shyle.net
  Subject: Re: Add-Attachment fail on Filter
  To: arslist@ARSLIST.ORG

  **
  Is 536880912 a Display-Only attachment field?

  Does the user running the AR System on UNIX have access to the path as
well as the file to be attached?

  Joe
    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Hyunkel v2.0
    Sent: Thursday, December 10, 2009 2:05 PM
    To: arslist@ARSLIST.ORG
    Subject: Re: Add-Attachment fail on Filter


    ** ARS 7.1 patch 007
    Unix Server --> Solaris 10

    The file is storage on the unix server.


    Hugo Ruesga
    perotsystems®
    US  972.577.7000
    MX +52 (33) 3332.3868

    P Please consider the environment before printing this email

    The information contained in and transferred with this electronic
message is intended only for the recipient(s) designated above, it is
protected by law and it may contain information which is privileged and
confidential. If you are not the intended recipient, please do not read,
copy, or use it, and do not disclose it to others. Please notify the sender
of the delivery error by replying to this message, and then delete it from
your system. Thank you.










----------------------------------------------------------------------------
    Date: Thu, 10 Dec 2009 12:42:25 -0600
    From: tony.worthing...@kohls.com
    Subject: Re: Add-Attachment fail on Filter
    To: arslist@ARSLIST.ORG

    ** What version and patch?  Bugs around this process...

    Tony Worthington | Sr. Technical Analyst | Kohl’s Department Stores
    N56 W17000 Ridgewood Drive | Menomonee Falls, WI  53051 | office: (262)
703-7763 | e-mail: tony.worthing...@kohls.com


          From:  "Hyunkel v2.0" <lord_dyna...@hotmail.com>
          To:  arslist@ARSLIST.ORG
          Date:  12/10/2009 12:38 PM
          Subject:  Add-Attachment fail on Filter
          Sent by:  "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>


----------------------------------------------------------------------------



    **
    I'm trying now to add the attachment to the field, but guess i'm doing
something wrong.

    For add the attachment i'm using a filter with a Run Process that calls
for:

    $PROCESS$ PERFORM-ACTION-ADD-ATTACHMENT 536880912
"/home/remedy/fit_ftp/other.txt"

    The filter is getting executed but, the attachment is not being attached
to the field.

    Do i need to do anything, or am i missing something?

    Best Regards


    Hugo Ruesga
    perotsystems®
    US  972.577.7000
    MX +52 (33) 3332.3868
    P Please consider the environment before printing this email
    The information contained in and transferred with this electronic
message is intended only for the recipient(s) designated above, it is
protected by law and it may contain information which is privileged and
confidential. If you are not the intended recipient, please do not read,
copy, or use it, and do not disclose it to others. Please notify the sender
of the delivery error by replying to this message, and then delete it from
your system. Thank you.





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