Dwayne, I've had something similar happen and the only way I resolved it was adding the field again in the admin tool, saving it, and then removing it, and saving it again...
HTH Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Mobile:646.483.2779 From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martin, Robert Sent: Tuesday, December 15, 2009 2:41 PM To: arslist@ARSLIST.ORG Subject: Re: Old fields staying in new view ** Joe, Thanks for your suggestion. I am launching the view from a button that calls an Active Link, and in that Active Link I am picking the view name from the menu, so I don't think I am mis-spelling it. Also, the fact that when I change the location of one of the view's fields, I see the location change in the display, is pretty good evidence that I have the right view. Also the Active Link log shows the "Window Open" selecting the correct view. Dwayne From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Tuesday, December 15, 2009 2:12 PM To: arslist@ARSLIST.ORG Subject: Re: Old fields staying in new view ** Are you displaying the right view in the User Tool or the Mid-Tier? Check your User Tool 'Options' to make sure you are opening the right view. Do not misspell the view name or it will open the Default view. Also make sure you are opening the right view in the mid-tier.. How are you doing that? Directly using a URL or using workflow? Check the view spelling there too. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Martin, Robert Sent: Tuesday, December 15, 2009 2:00 PM To: arslist@ARSLIST.ORG Subject: Old fields staying in new view ** Dear List, I have a display-only control panel form. I selected a view, and copied it to a new view, then removed the fields that I didn't want from the new view. But when I display the new view, in either the User tool or Mid-tier, the fields are still there. If I look at the "Fields in view" for the new view, the unwanted fields aren't there, and if I go to the old view and look at the "Views" tab for these fields, it doesn't show them appearing in the new view. I've cleared the cache, and if I change the location of one of the fields that are supposed to be there, the field appears in its new position, so it doesn't seem to be a caching issue. Any idea what is going on? (ARS 7.1 p3, RH Linux server, Oracle 10.2 db) Dwayne Martin James Madison University _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
