Thanks, Joe and Tauf, for your suggestion.

The big surprise was that when I opened the new view in the Admin tool this 
morning, all the offending fields appeared in the view, and I am quite sure I 
saved the view yesterday.  So I removed them, then just to be sure, I put them 
back and removed them again, and now they are gone  (I HOPE for good).

Thanks again,
Dwayne

**
Dwayne,
I've had something similar happen and the only way I resolved it was adding the 
field again in the admin tool, saving it, and then removing it, and saving it 
again...
HTH
Tauf Chowdhury | Forest Laboratories, Inc.
Analyst, Service Management
Mobile:646.483.2779



From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Tuesday, December 15, 2009 3:08 PM
To: [email protected]
Subject: Re: Old fields staying in new view

**
I understand - I was just cross checking..

I have solved similar problems like this (not exactly the same problem) by 
redoing stuff that may force a definition recache..

So since you are saying you did remove the fields from the view, try putting 
them all back, save the form, recache both the client and the mid-tier.. Make 
sure that the view is as messy as hell with your new actions - both on the 
thick and thin client.. then tidy it up, make it pretty and save it..

Sounds funky I know but may work in your case..

When the system starts beating you down - give it some beating back :-)

Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Martin, Robert
Sent: Tuesday, December 15, 2009 2:41 PM
To: [email protected]
Subject: Re: Old fields staying in new view
**
Joe,

Thanks for your suggestion.

I am launching the view from a button that calls an Active Link, and in that 
Active Link I am picking the view name from the menu, so I don't think I am 
mis-spelling it.  Also, the fact that when I change the location of one of the 
view's fields, I see the location change in the display, is pretty good 
evidence that I have the right view.  Also the Active Link log shows the 
"Window Open" selecting the correct view.

Dwayne







From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Tuesday, December 15, 2009 2:12 PM
To: [email protected]
Subject: Re: Old fields staying in new view

**
Are you displaying the right view in the User Tool or the Mid-Tier? Check your 
User Tool 'Options' to make sure you are opening the right view. Do not 
misspell the view name or it will open the Default view.

Also make sure you are opening the right view in the mid-tier.. How are you 
doing that? Directly using a URL or using workflow? Check the view spelling 
there too.

Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]]on Behalf Of Martin, Robert
Sent: Tuesday, December 15, 2009 2:00 PM
To: [email protected]
Subject: Old fields staying in new view
**
Dear List,
I have a display-only control panel form.  I selected a view, and copied it to 
a new view, then removed the fields that I didn't want from the new view.  But 
when I display the new view, in either the User tool or Mid-tier, the fields 
are still there.  If I look at the "Fields in view" for the new view, the 
unwanted fields aren't there, and if I go to the old view and look at the 
"Views" tab for these fields, it doesn't show them appearing in the new view.

I've cleared the cache, and if I change the location of one of the fields that 
are supposed to be there, the field appears in its new position, so it doesn't 
seem to be a caching issue.

Any idea what is going on?

(ARS 7.1 p3, RH Linux server, Oracle 10.2 db)

Dwayne Martin
James Madison University
_Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_

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