Hey Pritch,

 

This is version 7.5 on Solaris with Oracle db.  We had much trouble with
the Remedy 7.5 installer, I really don't like it at all... that's why we
decided to try doing a copy instead.  Yes, we are pointing to a
different db name, I have altered data and confirmed that it is pointing
to the correct, different database...

 

Thanks,

Jason

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Ken Pritchard
Sent: Wednesday, December 16, 2009 11:50 AM
To: [email protected]
Subject: Re: server name references

 

Jason,

 

   Which version of Remedy and what type of db are you using?  I've done
that type of copy with ARS V6 (oracle db) successfully, but when I did
that we used a different DB name (ie remprod vs remdev) to make sure we
knew we were pointing to the correct db.  Haven't tried it with V7 yet. 

 

pritch

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Barnhill, Jason (Jason)
Sent: Wednesday, December 16, 2009 11:41 AM
To: [email protected]
Subject: server name references

 

** 

Hi folks,

 

I have 2 servers, server 2 is a clone of server 1 and database 2 is a
clone of database 1.  I have adjusted server name references on server 2
in the ar.conf, armonitor.conf, and arsystem files.  Server 2 is pointed
to its proper database 2.

 

However, when I start server 2 and access Server Information and
Add/Remove Licenses, both forms are pulling up info from server 1.  Can
anyone point out what server name reference(s) I am still missing?  Is
there another file, or some data reference in the database?  This is the
first time we've tried to run a copy like this.  Do you think I will
still have to run the install?

 

Much thanks,

Jason

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