Jason, I know your environment is different but use this as a reference... I have done the copy successfully in the past using ARS 7.1 and Windows/SQL shop. I also refresh my DB after each project. My conf: PROD: ARS 7.1 (server is remedy01) DB SQL2005 (server is dbserver01. Db is ARSYSTEM) ITSM 7.03 DEV: ARS 7.1 (server is remedy02) DB SQL2005 (server is dbserver02. Db is ARSYSTEM) ITSM 7.03
Besides editing the AR.CONF file, I went thru the windows registry and edited every item that referenced "remedy01" and changed it to "remedy02". Don't forget to also edit the ARMONITOR.CFG file as well. You may also have to edit configuration files under: C:\Program Files\AR System\Mid-Tier\WEB-INF\classes Also, you will need to contact BMC to get another license key.. you will notice that the hostID has changed. Then, every time you refresh the DB, you will have to apply this new license key. (keep it handy). I know your environment isn't the same.. but hopefully this helps a bit more. Marcelo From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Barnhill, Jason (Jason) Sent: Wednesday, December 16, 2009 10:41 AM To: [email protected] Subject: server name references ** Hi folks, I have 2 servers, server 2 is a clone of server 1 and database 2 is a clone of database 1. I have adjusted server name references on server 2 in the ar.conf, armonitor.conf, and arsystem files. Server 2 is pointed to its proper database 2. However, when I start server 2 and access Server Information and Add/Remove Licenses, both forms are pulling up info from server 1. Can anyone point out what server name reference(s) I am still missing? Is there another file, or some data reference in the database? This is the first time we've tried to run a copy like this. Do you think I will still have to run the install? Much thanks, Jason _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
