One possibility is that you could even have a copy of the Java plugin server running - i.e., it didn't stop correctly when the AR server was stopped previously. You could determine that by running the following command with the Remedy processes stopped:
ps -ef | grep -e java That will list all Java processes running on the system. You could look at the command line arguments to try to determine if one of them looks like it would be the plugin server. If it is, kill it, and then try restarting Remedy. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Tony Worthington Sent: Wednesday, December 16, 2009 12:52 PM To: arslist@ARSLIST.ORG Subject: Re: Need help with AR Plugin Server Startup Error ** >AR Plugin Server Startup Error Address already in use Looks like the process is trying to start on a port that's already in use. It's either the ars one, or the java one. In your ar.conf/cfg -- Plugin-Port: 10000 If that's not the one there should be a file... pluginsvr_config.xml that lists the port the plugin server binds to. <pluginsvr_config> <port>9999</port> Run a netstat (or Solaris equivalent) to find out what process is on what port, pick which one to change.. :-) hth Tony Tony Worthington | Sr. Technical Analyst | Kohl's Department Stores N56 W17000 Ridgewood Drive | Menomonee Falls, WI 53051 | office: (262) 703-7763 | e-mail: tony.worthing...@kohls.com From: "Pruitt, Christopher (Bank of America Account)" <christopher.pru...@hp.com> To: arslist@ARSLIST.ORG Date: 12/16/2009 01:43 PM Subject: Need help with AR Plugin Server Startup Error Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> ________________________________ We have installed a new server and can start Remedy with out issue, however we start getting errors right after the arserverd starts. The error seems to be related to the java plugin and that is keeps failing to start up. Here is what keeps displaying Wed Dec 16 12:38:41 2009 ARMonitor child process (pid:5893) started. java Wed Dec 16 12:38:43 2009 (ARNOTE 0) Wed Dec 16 12:38:43 2009 ARMonitor child process (pid:5893) died with 0. java I then check the arjavaplugin.log and I see this entry. AR Plugin Server Startup Error Address already in use 2009-12-16 12:38:45,408 ERROR [main] com.bmc.arsys.pluginsvr.ARPluginServerMain (?:?) - AR Plugin Server Startup Error java.net.BindException: Address already in use at java.net.PlainSocketImpl.socketBind(Native Method) at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:359) at java.net.ServerSocket.bind(ServerSocket.java:319) at java.net.ServerSocket.<init>(ServerSocket.java:185) at org.acplt.oncrpc.server.OncRpcTcpServerTransport.<init>(Unknown Source) at com.bmc.arsys.arrpc.ARPluginServerDispatcher.<init>(Unknown Source) at com.bmc.arsys.pluginsvr.a.<init>(Unknown Source) at com.bmc.arsys.pluginsvr.ARPluginServerMain.main(Unknown Source) Any clue as to how I trouble shoot this? I have already tried BMC's knowledgebase and it was no help. Our Configuration: ARS 7.1 7.1.00 Build 200708221849 DB Oracle 10.2 SunOS 5.9 Christopher Pruitt Business Consulting III HP Enterprises Services christopher.pru...@hp.com www.hp.com Confidentiality Notice: This message and any files transmitted with it are intended for the sole use of the entity or individual to whom it is addressed, and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended addressee for this e-mail, you are hereby notified that any copying, distribution, or dissemination of this e-mail is strictly prohibited. If you have received this e-mail in error, please immediately destroy, erase, or discard this message. 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