Application admin console>Foundation>Business Time Segments: Here you add the "unavailable" time segment you wish... I can't remember what manual talks about time segments and "levels" but this form should do it.
Marcelo From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramy S. Ayoub Sent: Monday, December 28, 2009 3:27 AM To: arslist@ARSLIST.ORG Subject: SLM 7.3 Public Holidays ** Dears, I want to update the Public Holidays within my Service Level Management Configuration , how this can be done. Regards, Ramy _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"