** Just to create the Holidays without attaching them in the OLA , SLA it self ? , simply in creation of new SLA we usually attach the the Business Entity in each one if needed , regarding the Holidays only we should created in the Business Time Segment ?
Regards, Ramy On 12/28/09, strauss <stra...@unt.edu> wrote: > > ** > > In my experience, once you have created a Business Time Segment of > Unavailable time, it cannot be edited. I create a new one for the holidays > in each fiscal year once they are published. If you need to change an > existing one, you probably will have to recreate it with the changes you > need to make, and delete the existing one. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Ramy S. Ayoub > *Sent:* Monday, December 28, 2009 3:27 AM > *To:* arslist@ARSLIST.ORG > *Subject:* SLM 7.3 Public Holidays > > > > ** > > Dears, > > > > I want to update the Public Holidays within my Service Level Management > Configuration , how this can be done. > > > > Regards, > > Ramy > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
