Hi Mark I think this is discussed in the BMC Atrium documentation - it was covered as part of the Atrium 7.5 What's New course ... so I think that is where you could probably find more info regarding this
Barb Wagner Remedy Architect IBM Global Services (612) 397-2955 Tie Line 608-1958 [email protected] Mark Lev <mark....@rightst ARSYSTEMS.COM> To Sent by: "Action [email protected] Request System cc discussion list (ARSList)" Subject <arsl...@arslist. Service ORG> 12/30/2009 07:16 AM Please respond to [email protected] RG ** Does anyone know where in BMC Remedy 7.5 documentation it is discussed how to create/manage services. The field I am referring to is on the Incident form, Service*+. I understand services are CI’s and need to be related, and I am able to create these and get them to work, but I would like to better understand how and why they work. I cannot seem to locate any documentation on this topic. Thanks, Mark _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_
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