Hi Guillaume,

Yes we have talked about upgrading to the current version and, well it's
been a long discussion.  Our plan as of now is to upgrade to ARS7.5 and
install HD5.6 on top of that.  At this point in time that should work well
for us. Maybe next year we can look at going with the full blown Atrium CMDB
package.  It's been a tough decision for us. 

Mark  

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Guillaume Rheault
Sent: Wednesday, January 06, 2010 11:11 AM
To: [email protected]
Subject: Re: HD5.5 to HD5.6 upgrade

Mark,,
hey any thoughts on upgrading to 7.6? I mean, since you are already paying
BMC support for the HD, why not use the latest version? Much more value in
7.6 than 5.6....

Guillaume
________________________________________
From: Action Request System discussion list(ARSList) [[email protected]]
on behalf of Mark Wilson [[email protected]]
Sent: Wednesday, January 06, 2010 12:19 PM
To: [email protected]
Subject: HD5.5 to HD5.6 upgrade

Listers,

I would like to upgrade HD5.5 to HD5.6.  I downloaded the Solaris version of
HD5.6 from the BMC site the documentation says there is an upgrade script
but it's not in the BMC HD5.6 download.  I opened a service request with BMC
in the hopes they could find the upgrade script but was told it's no longer
available.

Does anyone on the list have the Solaris version of HD5.6 that contains the
upgrade script and if so would you be willing to send it to me?

Thanks,

Mark Wilson

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