I tend to agree. I recently performed an ARS upgrade for a customer on HD 5.6. We stopped at ARS 7.1 for that reason. I don't KNOW that they won't work together, but I wasn't interested in finding out the hard way. Also check to see if any plugins you are using will port over.
I believe the authentication API changed from ARS 5 to 7 - take that into account as well. We had some minor issues with the Email forms, too. Rick On Wed, Jan 6, 2010 at 12:58 PM, Jason Miller <[email protected]>wrote: > ** Hi Mark, > > What version of ARS are you currently running? > HD 5.6 still uses the RAPP service, correct? I have my doubts that the > RAPP service will work with ARS 7.5. You may or may not need the RAPP > service but it is something to consider. > > Jason > > On Wed, Jan 6, 2010 at 12:01 PM, Mark Wilson <[email protected]> wrote: > >> Hi Guillaume, >> >> Yes we have talked about upgrading to the current version and, well it's >> been a long discussion. Our plan as of now is to upgrade to ARS7.5 and >> install HD5.6 on top of that. At this point in time that should work well >> for us. Maybe next year we can look at going with the full blown Atrium >> CMDB >> package. It's been a tough decision for us. >> >> Mark >> >> -----Original Message----- >> From: Action Request System discussion list(ARSList) >> _Platinum Sponsor: [email protected] ARSlist: "Where the Answers >> Are"_ >> > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
