Hi Mark,

What version of ARS are you currently running?
HD 5.6 still uses the RAPP service, correct?  I have my doubts that the RAPP
service will work with ARS 7.5.  You may or may not need the RAPP service
but it is something to consider.

Jason

On Wed, Jan 6, 2010 at 12:01 PM, Mark Wilson <[email protected]> wrote:

> Hi Guillaume,
>
> Yes we have talked about upgrading to the current version and, well it's
> been a long discussion.  Our plan as of now is to upgrade to ARS7.5 and
> install HD5.6 on top of that.  At this point in time that should work well
> for us. Maybe next year we can look at going with the full blown Atrium
> CMDB
> package.  It's been a tough decision for us.
>
> Mark
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Guillaume Rheault
> Sent: Wednesday, January 06, 2010 11:11 AM
> To: [email protected]
> Subject: Re: HD5.5 to HD5.6 upgrade
>
> Mark,,
> hey any thoughts on upgrading to 7.6? I mean, since you are already paying
> BMC support for the HD, why not use the latest version? Much more value in
> 7.6 than 5.6....
>
> Guillaume
> ________________________________________
> From: Action Request System discussion list(ARSList) [[email protected]]
> on behalf of Mark Wilson [[email protected]]
> Sent: Wednesday, January 06, 2010 12:19 PM
> To: [email protected]
> Subject: HD5.5 to HD5.6 upgrade
>
> Listers,
>
> I would like to upgrade HD5.5 to HD5.6.  I downloaded the Solaris version
> of
> HD5.6 from the BMC site the documentation says there is an upgrade script
> but it's not in the BMC HD5.6 download.  I opened a service request with
> BMC
> in the hopes they could find the upgrade script but was told it's no longer
> available.
>
> Does anyone on the list have the Solaris version of HD5.6 that contains the
> upgrade script and if so would you be willing to send it to me?
>
> Thanks,
>
> Mark Wilson
>
>
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